Develon Hands-On Training Strengthens Sales and Service Expertise in Italy
During June and July, two hands-on training programs were
delivered in Italy, giving participants valuable practical experience with
Develon machines. The sessions focused on strengthening product knowledge,
improving machine familiarity and building confidence when engaging with
customers.
The first training, held on 4-5 June for the DMO dealership,
brought together 14 sales professionals and featured a DL250-7 wheel loader and
a DX360LC-9 excavator. Delivered by Antonino De Carlo and Giuseppe Santo, the
program combined machine demonstrations with practical operating exercises,
helping participants gain a better understanding of machine capabilities, key
features and customer applications.
A second training session took place on 14-15 July for the
PIC8 and Tractor Service dealerships, using a DX360LC-9 excavator. In addition
to sales representatives, the training was also open to Service Managers and
Service Technicians involved in machine delivery and customer support. A total
of 16 participants attended, with hands-on sessions conducted in small groups
to ensure maximum interaction with the machine and a more personalized learning
experience.
These training initiatives reflect our ongoing commitment to
developing the expertise of both sales and service teams across our dealer
network, helping them deliver even greater value and support to customers
throughout their ownership journey. Thank you to everyone who participated and
contributed to the success of these training sessions!